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What we do

We turn operational chaos
into flawless consistency.

We don't just fix the flow — we hardwire excellence into your culture. Proven strategies from those still running the floor and taking the heat in the kitchen.

How it works

No six-month discovery phases

We move fast because your operation can't wait. Here's how a typical engagement looks.

01

Conversation

We start with a call. No forms, no gatekeepers. Tell us what's going on and we'll be honest about whether we can help.

02

Walk-Through

We come to you. We watch a service, talk to your team, taste the food, look at the numbers. We need to see it to fix it.

03

Game Plan

A clear, prioritized action plan. What to fix first, what it'll take, and what results to expect. No fluff.

04

Execution

We roll up our sleeves and work alongside your team. Training, systems, processes — implemented until they stick.

05

Follow-Up

We check back in. Are the changes holding? Does anything need adjusting? We don't disappear after the invoice.

What changes

Real results, not slide decks

We measure success by what actually improves in your operation.

Food cost brought in line

We've helped partners cut food cost 3-8 points through recipe costing, portion control, and vendor renegotiation.

Staff turnover reduced

Better training, clearer expectations, and structured onboarding keep good people longer.

Systems that actually get used

We don't just install software. We train your team until it becomes how they work, not extra work.

Openings that go smoothly

From concept to opening night — menus, staffing plans, vendor setup, training programs, all of it.

Our Services

Three ways we make your operation better

Every engagement is different, but it usually starts with one of these.

Operational Consulting

Find the problems. Fix the problems. Move on.

We walk your operation, talk to your people, and figure out where things are breaking down. Then we fix it — with you, not for you. No 80-page reports that collect dust. Just clear action items and follow-through.

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Includes

Operational assessments & audits
Process design & optimization
Menu engineering & food cost control
Labor scheduling & cost reduction
Vendor negotiation & sourcing
Opening & pre-opening support

Training & Staff Development

On the floor, not from a slide deck

We train your team the way we train ours — shoulder to shoulder in the operation. From new hire onboarding to leadership development, we build systems that stick because we've tested them in our own restaurants and hotels.

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Includes

New hire onboarding programs
Management & leadership coaching
Service standards development
Kitchen workflow training
Front-of-house excellence programs
Train-the-trainer certification

Technology Implementation

The right tools, actually working

We've seen too many restaurants buy software that nobody uses. We help you choose the right systems, set them up properly, and train your team until it's second nature. Including our own tools when they're the right fit.

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Includes

POS system selection & setup
Inventory & recipe costing systems
Reservation & event management
CaterOps, ApronOps & Freecost setup
Integration & data migration
Ongoing support & optimization

Let's talk about your operation

No pitch deck. No pressure. Just a straight conversation about what's working and what isn't.

Most partners start with a 30-minute call. We'll be honest about whether we can help.

Book a Call